Conditions

Pricing

This non-binding offer is intended specifically for end customers in industry, trade, crafts and commerce (not for wholesalers or resellers). All prices are net prices in euros and are subject to VAT. We reserve the right to only sell items in commercial quantities. Delivery to wholesalers and commercial resellers is excluded. Unless expressly stated otherwise, the prices apply to the items shown as described, but not to the contents, accessories or decoration. The place of jurisdiction is Munich.

guarantee

You receive a minimum guarantee of 24 months from the date of purchase for material and processing defects on our products, which we will remedy either through repair, credit or replacement delivery. Damage or malfunctions that are the result of incorrect operation or natural wear and tear are not covered by the guarantee. In addition, the statutory warranty claims apply.

validity

We deliver in the manner stated here. We cannot accept any deviating conditions of the customer, even if we do not expressly object to them.

Conclusion of the contract

You make a binding offer when you complete the ordering process. After you have submitted your order, we will send you an email confirming receipt of your order and listing its details. This confirmation of receipt does not constitute acceptance of your offer, but is only intended to inform you that we have received your order. The purchase contract is only concluded when the items you have ordered are sent to you or when an express order confirmation is received. Delivery dates are non-binding unless otherwise agreed in writing.

Delivery/Returns

Returns are accepted provided they are made in accordance with our return policy. Please note that we do not accept responsibility for the cost of return shipping or for any loss or damage during the return process. Customers are responsible for covering return shipping costs. We recommend that returns be made using a trackable shipping method to ensure items arrive safely to us. Any costs associated with returns, including shipping fees and customs duties, are the customer's responsibility.